Free UK Shipping above £100 (Please note; excludes certain postcodes, any additional surcharge will be calculated at the checkout prior to payment).
Standard Delivery:
Many of our stock bikes are available for same day collection in store or dispatch within 48 hours of payment. If a bike is in stock with a supplier as opposed to in our store this timescale adjusted as shown in the availability chart on the product page. We will always keep you updated regards timescales via email and liaise closely with you until dispatch of your new bike
Express Delivery:
If you have bought an ‘in stock’ bike and you are desperate for delivery ASAP there are other options. We can arrange a next day courier (Tuesday – Friday) to collect the bike from our store. This service is chargeable, and rates vary depending on how far you are from our store by road. In order to arrange this, we require delivery payment and at least 36 hours’ notice to inform the couriers of the collection. for further information on this service please email sales@mt3cycles.co.uk
Postcode Areas:
Deliveries with our couriers are usually completed in 3-5 days from dispatch. Some areas are deemed as a 'Restricted Postcode Area' this means that your delivery will take longer to complete. The reason for this is either that the courier does not deliver in your area as regularly as other areas or that your location is off the delivery route. If this is the case your parcel will be transferred to a third party courier to complete the final part of its journey. If this is the case, we will inform you ASAP and keep you updated as much as possible with your order.
International Orders:
Unpredictable shipping costs have arisen and we do not currently ship outside the UK. Please send us an email to sales@mt3cycles.co.uk if you are looking to purchase from overseas and we will contact you with costs involved.
Collections:
We encourage our customers to come and collect their new bike from store. This way the bike is available sooner as it does not spend any time in a courier network. It also means that you will be given a detailed handover by one of our mechanics and you can roll the bike out of the shop ready to ride. Our showroom is located at TR15 3RH. We have onsite parking with a small coffee shop inside.
SECURITY
Credit Card and Debit Card transactions take place through LightSpeed secure servers. Communication with LightSpeed is securely encrypted. Neither MT3 Cycles Ltd or any third party will see your full card details when an order is placed through our website, we perform our own checks on your card payments made to ensure a safe shopping experience all round.
Orders placed via Klarna are subject to a credit check carried out on completion of an application by Klarna. Once an application is approved an acknowledgement is made from MT3 Cycles Ltd. This is not at this point an order and no payment has been made. Our team will contact you shortly after placing your order to confirm stock.